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Ask Sam Privacy Policy

Last Updated: 30th Oct 2024

This Privacy Policy (this "Policy") describes how OMG AI PTY Ltd or its subsidiaries, divisions, and affiliates ("OMG AI," "we," "us," or "our") collects, uses, communicates, discloses, and otherwise manages the personal information that you provide to us by engaging our services on our websites, social media, email exchanges, mobile apps, and other online services on which this Policy is posted (collectively the "Service").

This Policy is written in the English language. We do not guarantee the accuracy of any translated versions of this Policy. To the extent that any translated versions of this Policy conflict with the English language version, the English language version of this Policy shall control.

Children and Individuals Under the Age of Eighteen​

The Service is not intended for individuals under the age of eighteen, and the Service may use mechanisms to prevent the registration and use of the Service by such underage individuals. OMG AI will never knowingly request or collect personal information from any child. If you are under eighteen years old, please do not provide your information on our Service. Upon notification that a child has provided us with personally identifiable information, we will delete the child’s information from our records. If you believe we might have any information from a child, please contact us.

Collection of Personal Information​

Information You Provide to Us​

OMG AI will collect personal information from you directly when you interact with our Service, contact us, use our services, create an account, subscribe, share reviews, sign up to receive offers or emails, complete surveys, or order or purchase our services.

Information We Obtain Indirectly​

We may receive personal information about you from our third-party affiliates or partners and from marketing companies that provide such information as a part of their relationship with us. This information may include contact details (such as email address) and previous purchase history or interests, which we may combine with data we have already collected.

Information Collected Automatically​

When you use our Service, we collect certain information automatically through our use of cookies and similar technologies.

Categories of Personal Information and Purpose for Collection​

OMG AI collects the following categories of personal information:

  1. Contact Information: Name, email address, street address, city, state, zip code.
  2. Authentication Information: User name and password used to register an account.
  3. Financial Information: For payment processing purposes.
  4. Comments, Reviews, Suggestions
  5. Personal Characteristics: Age, date of birth, gender, marital status, and nationality.
  6. Personal Preferences: Product preferences, online preferences, and interests.
  7. Online Behavior Information: Online activity, preferences, and time spent on features.
  8. IP Address or Mobile Network Information

If you use a mobile device to access the Service, OMG AI may also collect additional information, such as unique device identification numbers or geolocation data. Sensitive personal information such as precise geolocation and certain health data may also be collected without inferring characteristics about you.

Disclosure of Personal Information​

OMG AI does not trade, rent, or sell your personal information to third parties or share your personal information for cross-context behavioral advertising. We may share or disclose your personal information for limited purposes:

  1. Aggregated Information: Non-identifying information and log data may be shared with third parties for industry analysis, demographic profiling, and targeted advertising.
  2. Service Providers: OMG AI may employ third parties to facilitate or improve the Service, including payment processing, customer support, geolocation, job application hosting, website-related services (e.g., maintenance, database management, web analytics), or to assist OMG AI in analyzing how the Service is used.
  3. Business Partners: OMG AI may share personal information with trusted entities to provide information on goods or services OMG AI believes will be of interest to you. You can opt-out of these communications at any time.
  4. Legal Compliance and Protection: OMG AI may disclose your information to government or law enforcement officials or private parties as deemed necessary to respond to claims, protect the rights of OMG AI or others, ensure public safety, prevent illegal or unethical activities, and comply with the law.
  5. Business Transfers: In the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale of OMG AI’s assets, personal information may be among the assets transferred.

Do Not Track Signals, Cookies, and Other Technologies​

We may use cookies, web beacons, pixel tags, mobile analytics software, log files, and other technologies to collect certain information about your online activity. You may disallow receiving cookies through your web browser, but some features of the Service may not work properly. At this time, we do not respond to browser “do not track” signals.

Our Service may contain links to third-party websites. We are not responsible for the privacy practices or content of such other websites. By clicking on a link to another site, you leave our Service, and another entity may collect personal data from you. We expressly disclaim any liability that may arise from your use or provision of any of your information on third-party websites.

User Content​

Some features of the Service may allow you to provide content (e.g., comments or reviews) to be published on public areas of the Service. Be cautious about sharing information in public areas, as it may be viewed by any user.

Opting Out of Certain Emails​

You may “opt-out” of receiving future marketing communications from us by following the unsubscribe instructions in these emails or by contacting us at contactus@asksam.com.au.

Notification of Privacy Policy Changes​

We may update this Policy to reflect changes in our information practices. Material changes will be notified by email or through a notice on the Service. Use of information we collect now is subject to the Policy in effect at the time. We encourage periodic review of this policy for the latest information.

Security​

OMG AI uses reasonable security measures to protect the information under its control, including encryption for sensitive information. However, despite such measures, OMG AI cannot guarantee the security of your information. Report any security violations by emailing us at contactus@asksam.com.au.

The security of your OMG AI account relies on your protection of your user profile information. We will never ask you to send sensitive information via email. If you believe someone else has accessed your password, please change it immediately and report it to us.

OMG AI may process, transfer, and store information on servers located in various countries, including Australia. Your information may be disclosed in response to legal processes in these jurisdictions. By using the Service, you consent to the collection, processing, and transfer of your information to Australia and other applicable territories.

Questions and How to Contact Us​

For any questions, concerns, complaints, or suggestions regarding this Privacy Policy, please contact us at:

Address:
Level 1, 60 Martin Place,
Sydney, NSW - 2000, Australia

Email Address: contactus@asksam.com.au